All Common Errors and their Solutions | FOR SBI KIOSK CSP

file upload error
  1. Host transaction fired: File already uploaded  

Solution:

i) Open the FIC file in word pad i]

ii) Cut the first record from file and paste it at the end of file.

iii) Save the file and upload again.

2.Host transaction fired: Incorrect input file, refer to error log

Solution:

Please send the FIC file and error log at helpdesk.kiosk.lhobho@sbi.co.in for analysis and necessary action. Error log can be found at: Server/CBBranch 4.0/xml/FileUploadLogs/

 

3.Invalid Request: Kindly contact administrator

Solution:

Please lodge request through service desk in “Core BankingInterfaces & trickle feed related issues” category and follow up with service desk team.

4. ALERT COMPONENT,PROCESS DOCUMENT,OBJECT DOCS NOT SUPPORT PROPERTY OR METHOD GET FLOW COMPONENT

Solution:

Please lodge request through service desk in “Core BankingInterfaces & trickle feed related issues” category and follow up with service desk team.

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5.No file for ftp

Solution:

This message comes in two cases:

Case 1: The file has already transmitted/FTPed

Solution advised:

Please go to screen no 69005 and check the status. If ftp status is successful then no action need to be taken.

Case 2: Any error occurred during transmit and now the file is not available for FTP again.

Solution advised: Please upload the fresh FIC file again.

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6. Account number not generated after successful upload of FIC file:-

Solution: Please open screen number 69005 and enquire for status of ftp. If ftp status is successful, please check whether the dates of FIC file, processing date and upload date are same? If all dates are same, then take a screenshot of this screen and lodge a request in service desk in Data Centre Operations Group (DCOG) category and follow up with service desk team. If dates are not same, then try uploading the latest FIC file and complete the process on the same day.

Deletion of rejected records (check flag NO) from backend:

Branches are advised to send the list of rejected records (check flag NO at the time of enquiry in BulkBCA screen) and latest FIC file at helpdesk.kiosk.lhobho@sbi.co.in for further submission to Corporate Centre, for deletion of these records from backend. PDF file of rejected records can be found at Server/CBBranch 4.0/BCA FileUpload/Report/ FIC file can be found at Server/ftp/cdc/interfaces/batch_uploads/

ekyc Letest update for BC Csp

ekyc

Ekyc – SBI CSP’s ke liye Rahat bhari khabar

Dear DGM/AGM (FIMF)*,

As approved by our competent authority, the accounts opened or to be opened in our BC Channel *under E-KYC* are exempted from CKYC and there will not be any debit validation by LCPC.

Accordingly we have arranged for the removal of debit restriction flag in the *accounts opened through E-KYC* from 06/05/2018 to 26/07/2018 from backend level at GITC and the customers can now transact their business (including debit transaction)

As the removal of flag involves some development activity which takes some time, the process of removal of debit restriction flag will be carried out by GITC (backend activity) once on every Friday EOD for the accounts opened upto every thursday

Please advise the operating functioneries under your control accordingly.

Ekyc

Further we request you to advise the branches to clear the backlog in account authorization and uploading for the enrollments carried out by the CSPs on war footing as the situation is eased now.

 

प्रिय डीजीएम / एजीएम (एफआईएमएफ) *,   ,जैसा कि हमारे सक्षम प्राधिकारी द्वारा अनुमोदित किया गया है, ई-केवाईसी * के तहत हमारे बीसी चैनल * में खोला गया या खोला गया खाता सीकेवाईसी से छूट दिया गया है और एलसीपीसी द्वारा कोई डेबिट सत्यापन नहीं होगा।   ,तदनुसार हमने जीआईटीसी में बैकएंड स्तर से 06/05/2018 से 26/07/2018 तक ई-केवाईसी * के माध्यम से खोले गए खातों में डेबिट प्रतिबंध ध्वज को हटाने की व्यवस्था की है और ग्राहक अब अपने व्यापार को लेनदेन कर सकते हैं (डेबिट लेनदेन समेत ,)   ,कृपया तदनुसार ऑपरेटिंग फ़ंक्शंस को अपने नियंत्रण में सलाह दें।   ,इसके अलावा हम आपको शाखा प्राधिकरण में बैकलॉग को साफ़ करने और सीएसपी द्वारा किए गए नामांकन के लिए अपलोड करने के लिए शाखाओं को सलाह देने के लिए सलाह देते हैं क्योंकि स्थिति अब आसान हो गई है।

How to upload fic form in sbi cbs step by step

CSP update Regarding letest 2018

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